Refund policy

Return & Refund Policy

At HUSN, all our products are made-to-order. Because each piece is produced specifically for you, we do not accept returns or exchanges for sizing issues or change of mind.

We do accept returns in the following cases:

• Damaged or defective item received
• Wrong item delivered

To raise a return request: Contact us within 48 hours of delivery at care@husn.cc with:

• Your order number
• Clear photos of the issue

Refunds & Replacements: Once verified, we will process a replacement or refund within 5–7 business days. Refunds are issued to the original payment method.

COD Orders: Refunds for Cash on Delivery orders will be processed via bank transfer. Please share your bank details when raising the request.

Non-returnable items:

• Items without original packaging
• Items reported after 48 hours of delivery
• Items damaged due to misuse